そっか! | Oh, I get it!
Customer Experience Strategy & Marketing Automation Consulting
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Strategic Approach
Customer experience strategy and specifically marketing automation technology can feel overwhelming at times.
No matter what technology you use, the most complicated and expensive marketing technology stack will never make up for an undercooked strategy. Rather than forcing experiences upon customers we delve deep into what customer experiences that you can deliver to bring value to your customer’s lives. Sometimes it isn’t always about being the most innovative, sometimes it’s about doing the basics right then building and accelerating from there. Taking time to test out your concepts and failing fast is better than going all in on an expensive solution that hasn’t been pressure tested.
Be there when your customer’s need you on the channel that they prefer, show them empathy and strive to make their lives better.
Consulting
You’ve got all the best technology but haven’t landed on a strategy yet? This is where we can help. Whether you need help facilitating a strategy workshop or guidance on best practice, we can guide you on the path to delivering great customer experiences.
Consulting Service include:
- Strategic Workshop Facilitation
- Onsite/Remote Consulting
- Marketing Automation Best Practice
- Customer Experience Strategy
- Technology Enablement
Bounce Session
Ever had a great idea but you weren’t sure how to get the ball rolling? You may not have a need for a longer consulting engagement but would like to bounce an idea with an expert. Then a short form engagement which we call a Bounce Session might be perfect for you. The best solutions are typically created when you share your ideas and allow for diverse voices in your solutions.
Execution
Still getting started with coding? We can help you implement your solutions.
Service that we can assist you with:
- Email Building
- Landing Pages
- Automations
- Journeys
- SQL queries
- SMS activities
- Marketing Cloud account set up
